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Home The University Rector’s Office Center for Quality Management About

Center for Quality Management

The Center for Quality Management

The Quality System of the University of Cauca began in 2003 with Law 872 and adopted the NTGCP 1000 and ISO 9001 standards in 2008. In 2015, the Center for Quality Management and Institutional Accreditation was created. After reformulating the quality policy in 2018, an integrated system was achieved that harmonizes accreditation and ISO 9001: 2015 certification. Currently, 40% of the programs eligible for accreditation have high-quality accreditation, and institutional accreditation was renewed until 2027.

Center for Quality Management and Higher Agreement 001 of 201

Mission

Promote the sustainability of the internal quality culture management system across all processes of the University of Cauca, so that its continuous improvement is evident in favor of meeting the expectations of the university community.

Vision

By 2027, the Center for Quality Management and Institutional Accreditation will be recognized for its leadership and commitment to the renewal of Institutional Accreditation and evidence of continuous improvement.

Our Quality Objectives

1

Improve Conditions

To maintain a culture of academic excellence that enables the accreditation of 60% of the programs eligible for accreditation, through empowerment and leadership in response to regional, national, and international changes.

2

Strengthen the system

For science, technology, innovation, and creation, promoting the generation of scientific, technological, cultural, and creative knowledge.

3

Improve processes

Administrative processes by modernizing their functionality, within the framework of the participatory construction of institutional governance.

4

Promote well-Being

of the university community through their participation in the programs designed and managed by the Institution, with the purpose of creating an environment conducive to the comprehensive development of all its members.

Our Responsibilities

Guide the maintenance of the integrated quality management and institutional accreditation system.
Guide the implementation of corrective, preventive, and improvement actions, as well as the control of nonconforming services.
Guide the self-evaluation process of undergraduate and graduate programs to obtain qualified registration.
Guide the self-evaluation process of undergraduate and graduate programs to obtain High-Quality accreditation and reaccreditation.
Guide adjustments to processes to adapt them to changing requirements in the institutional environment, new technologies, or the needs of stakeholders.
Coordinate the self-evaluation process for high-quality institutional accreditation.
Coordinate the formulation of the quality policy and objectives and management indicators.
Coordinate the structuring and documentation of the integrated quality management system through the improvement of procedures and, among others, manuals and instructions applicable at the University.
Coordinate internal and external quality audits.

Coordinate the improvement actions resulting from internal and external quality audits.
Coordinate the validation of improvement proposals related to the Integrated Management System (IMS).
Promote stakeholder participation in the design and improvement of the integrated quality management system.
Promote prevention based on risk identification.
Promote a culture of self-evaluation as a continuous and sustainable process.
Promote improvement plans for the Institution's academic programs.
Ensure that all components of the integrated quality management system are aware of stakeholder requirements.
Ensure the correct use and processing of information from the integrated quality management system.
Support management and committees in decision-making aimed at institutional improvement.
Support the coordination of the University's systems around administrative and academic quality.