They must submit a request to carnetizacion@unicauca.edu.co. If they have an active institutional account, they must do so through the SATIS application, attaching the payment receipt, the card issuance request form, and a copy of the graduation certificate. Once the receipt has been paid and the form completed, access to the Digital ID Card will be activated.

They must submit a request to carnetizacion@unicauca.edu.co. If you have an active institutional account, you must use the SATIS application to submit the Card Issuance Request Form, attaching the duly signed contract or the administrative act of appointment and a copy of your identity document. Once the form has been completed, you will be notified by email that the Digital ID Card has been activated on your devices.

They must submit a request to carnetizacion@unicauca.edu.co, and if you have an active institutional account, you must do so through the SATIS application, attaching the payment receipt and the Card Issuance Request Form. After making the payment and completing the form, report to the CONTACTO 55 office.

No. In an initial stage, the Institutional Digital ID Card will coexist with the physical ID card as part of the digital transformation strategy of the University of Cauca. This process will allow for a gradual transition, giving the university community the necessary time to become familiar with the new tool.

Yes. Currently, the Institutional Digital ID Card requires an internet connection for consultation and validation, since the information is securely obtained through the institutional systems. To facilitate its use, the University of Cauca provides network coverage and internet access at its different campuses and academic and administrative spaces, allowing the university community to access their Digital ID Card whenever required within the institutional facilities.

You only need to install the application on your new device and log in with your institutional credentials. Your Digital ID Card will be available again once you complete the authentication process.

Only the information authorized by the University for institutional identification processes will be visible. Access to this data is carried out in accordance with the information security and protection guidelines established by the Institution.

You will be able to access your Digital ID Card again from another device by logging in with your institutional credentials. If you believe your account may have been compromised, change your institutional password as soon as possible.

No. For security reasons, the Digital ID Card can only be active on one device at a time. If you log in on a new mobile phone, the session you have open on the previous device will be automatically closed.

It contains the information necessary to identify a member of the university community, in accordance with institutional policies.

You must contact the responsible office, the IT Division Service Desk, or write to the email address carnetizacion@unicauca.edu.co to request the update of your information.

Verify that you are using your institutional credentials. If the issue persists, contact the IT Division Service Desk or write to the email address carnetizacion@unicauca.edu.co

It provides a modern, secure, and easily accessible means of identification, reducing the use of physical ID cards and facilitating access to institutional services.